1. Are utility programs used on computer(s) in the office?
      a. Which program(s)?
      b. Has the program been used to perma-nently "wipe files"? When?

2. Has any computer hardware been upgraded in the past __ months? If yes:
      a. Describe type(s) of upgrades.
      b. Were replaced parts kept? Location?

3. Has any computer software been upgraded or replaced on company's computers in the past __ months. If yes:
      a. Describe.
      b. Was data backed up before upgrade? If yes, where is the backup?

4. Are individual directories purged when an employee leaves the company/agency (on desktop, laptop, and server systems)?

5. Are workstations reassigned to incoming employees? If yes:
      a. Are hard drives wiped or reformatted for the new user?
      b. Are hard drives backed up before the new user receives the system?

6. Describe how used disks or drives are treated before destruction or sale. (Degaussed, shredded?)

7. Have you used outside contractors to upgrade either hardware or software? If so, please identify. Also, does the contract include a specific statement-of-work to be performed by the vendor?

8. Have database files been re-indexed, purged, repaired, or archived? What about e-mail databases?

Address:

901 Main Street

Concourse 121

Dallas, Texas 75202

Text Box: To contact us:

Phone: 214-939-9700

Fax: 214-939-9736

Email: info@lsilegal.com

System Maintenance